3/6/24 – UW-IT Releases Update for Duo (2FA)

UW-IT is releasing an update to Duo for two-factor authentication (2FA) for members of the UW community who are currently using Duo with their UW NetID sign-ins.

What鈥檚 changing and why

Starting March 5, 2024, 2FA Duo will look different and behave a little differently on both computer and mobile-device browsers. We want you to know this is legitimately a UW change to enhance security, and what to expect as you use 2FA going forward.

Where you鈥檒l encounter changes

  • When you sign into UW apps/services that require your UW NetID, Duo鈥檚 authentication will look different when it prompts you to verify your identity. Affected sign-ins include wikis, Canvas, Office 365, Husky OnNet VPN, Workday, UW Google and many others.
  • The web address in your browser will contain 鈥榙uosecurity.com.鈥� This is also new, and should be expected.
  • Please have your 2FA device with you on March 5; this is in case you are prompted to verify your identity. You would simply need to re-establish your 30-day 鈥渞emember me鈥� period.
  • You may need to change to your preferred prompt
  • You have previously chosen your preferred prompt method for 2FA. For example, many members of the UW community use Duo mobile and set 鈥減ush鈥� notifications as their default method.

When you go to sign into an applicable system after March 5, Duo will prompt you to use your last-used method. However, for your first sign-in after the update, Duo may choose a method you don鈥檛 typically use. If that happens, you can choose your preferred notification method via 鈥渙ther options.鈥�

More info on IT Connect

  • Visit this new Changes to Duo Experience page for screen shots and other details:
  • Refer to Get Help to reach the UW-IT Service Center:

Thank you, as always, for helping the University secure its data and your personal information.